Welcome to ShareZilla Help Page

Assuming that you have successfully installed ShareZilla, please carefully read this guide to learn on how to configure the program to fit you and your computer best.

Configure Internet connection

Once ShareZilla starts for the first time, a setup wizard appears in the middle of your screen. The wizard will ask information about your internet connection, which will help the software get the maximum performance out of your connection. First choose either the type of your internet connection or your respective up and downstream speeds. If you are not sure about your connection type or how fast your network is we recommend using an online speed test.

Port forwarding via UPnP

We highly recommend that you set up port forwarding via UPnP but keep in mind this will only work if your router/modem supports UPnP. If this is not the case, you will need to set up port forwarding manually, but this can also be done at a later time. Please bear in mind that not configuring this correctly will dramatically reduce your search results and download speeds.

File sharing

The step three in the setup wizard allows you to share files by adding folders you wish to share to your ShareZilla library. Some defaults are already suggested, but you can safely delete them. If you don’t have any other folders to share, you can ignore this step, and click Next button. Other folders can be later on shared via the Tools menu.

User information

Please keep in mind that ShareZilla is community oriented software, and users can browse other’s profiles, and even exchange each other’s favorites. To take full advantage of this you can fill in as much of a user profile as you like. Any information you enter here can later be edited or removed. Other profile information may be sent to other people when browsing or chatting. This is the only use of profile information.

User mode

ShareZilla offers support for a flexible user interface, so you can choose what’s most comfortable for you. Note that you can change these options at any time. The Basic Mode is the default one, but you should choose Power Mode for more options and configuration possibilities. If you are a beginner we recommend you choose Basic Mode now and when you feel ready, simply switch to Power Mode via the View menu.

ShareZilla can also handle .torrent-links. We highly recommend you leave this option checked. Uncheck this option only if you have already installed another client to handle torrents. For a fully fledged BitTorrent file sharing client we suggest you use BitZilla, which we also deliver free of charge.

P2P Networks

In this last step you can define to which networks ShareZilla connects by default at startup. Again, we strongly recommend you to connect to all three p2p networks, as in this way you’ll dramatically increase your chances of finding good search results.

Now that last step is to select whether you want to connect now, whether the program connects to the previously selected networks once started and also select whether you want to start ShareZilla with Windows. The last two options are recommended, the first one is at your choice.

Searching and Downloading files with ShareZilla

Now that you have successfully configured ShareZilla you can start searching and downloading over the Gnutella, Gnutella2 and eDonkey networks.

First of all ShareZilla greets you with a home screen where most of the file sharing experience can be monitored. You can always switch back to this view by clicking the Home tab located on the tool bar.

Before searching the network, you should first make sure that ShareZilla is connected. In order to find out if it is, you can look at the side bar to the left on the home screen, where it says Connection, it should say Gnutella2: Connected; Gnutella1: Connected or something along the lines of Gnutella2: 2 hubs. If so, the software is ready to begin, if it says Gnutella2: Connecting…, wait some time for it to connect. Please bear in mind Gnutella2 is the most important network for ShareZilla.

To perform a search action go to where it says Search For A File and use the box to enter the search terms of what you want to look for. Generally those would include keywords that identify the file you want to look for, like the title, subject, theme, or author. Try to be specific with your search. Keep in mind that each word will be matched with the files on the network, and ShareZilla will return only those hits that match the search criteria.

The field below allows you to choose the type of file that you are looking for, so you can choose Audio if you want music, Video for movies, and so on for any other type. If you are not sure of what type of file you are looking for, the option Any File Type should be chosen.

Now click Search and you’ll see ShareZilla changes the view to the search results window, but it will be empty at first as it queries the network for your search terms. Search results will begin to appear if any files were found. If you are satisfied with the search results you can stop searching, by clicking the Stop button. To close the search window click the square with an X to the left of the toolbar button labeled with the search keywords used.

Please note you can use the Search Filter to organize your results by removing unwanted files. Here you can either enter a keyword or simply hit the More Tab and get access to other options like Busy Host, DRM Files, Suspicious Files, Adult Results and more.

To get the best of your search query we strongly recommended you wait at least three minutes before canceling the search so that ShareZilla can check the network for your request.


Once you found the file you were looking for, you can start downloading it. To get more information about a specific file just move your mouse over it, and a tool tip banner will appear with more detailed information.

To start downloading the desired file, double click on it and ShareZilla will display the Transfers view, where you can see the file’s download progress. In order to get faster transfers, it is better to download files with the most sources, shown on the source column. Usually these files are at the top of the search results.

During the download some files can be previewed, to see if it is really what you want. To do this, click on the file, and then click on the preview button on the toolbar in the lower part of the screen.

Once the files you selected are done downloading, they will turn to the Verified status. The downloaded files can be played directly from the download list by double clicking on them; they will also appear on the side panel of the Home screen. However, the best location to find them is through the Library. To clean up the list of the files that are already downloaded, click on Clear Completed button.

Frequently Asked Questions

ShareZilla is not connected to a P2P network

ShareZilla offers support for three different networks, which areGnutella2, Gnutella and eDonkey. To select the networks to connect to, open the Network menu in the ShareZilla Settings (available only in Power Mode) and then open the Gnutella or the eDonkey submenu respectively.

There will be two entries named Connect to XX today and Always connect to XX, where XX is the network in question. A tick near an entry means that this network is enabled (either only for today, or each time ShareZilla starts establishing network connections; if both ticks are missing, then the network is disabled). Now make sure the networks you wish to connect to are enabled. You can enable/disable them by checking or un-checking the corresponding menu entry.

You can also manually connect to a certain network by hitting the Network button on the top left and the select Choose Networks and pick to network you want to manually connect (Guntella2, Guntella1 and eDonkey)

Can I connect to BitTorrent?

You do not connect to BitTorrent the same way as other P2P networks. When you download a .torrent file from the Internet, ShareZilla will read the information contained in the .torrent file and connect to a mini-network of hosts and central tracker. BitTorrent provides no means of searching for .torrents but these can be found with the help of a search engine such as Google.

How do I open .torrent files with ShareZilla?

You first have to go to Tools > ShareZilla Settings > General > Web and check the .torrent association box. Torrents files stored on your PC can also be manually open from the Home window > Click here to start downloading a new file or torrent > Open Torrent.

My download is pending

In most cases there is nothing you can do and it means that you are likely queued on ed2k sources. Try using Gnutella 2 and Gnutella instead as you may start downloading faster. Use the filter on the lower right of the downloads window to show these sources. It may also mean that your maximum number of connections has been achieved, so you won’t be able to start this download yet. It may also mean that you know some sources, but they are too busy to allow you to connect. ShareZilla will try these sources again from time to time.

I’m behind a firewall, can I use ShareZilla?

When your computer is behind a firewall or router is like having a phone line that can only make outgoing calls; you can call other people, but they cannot call you back. If both users are firewalled, then neither can accept a connection, and they will not be able to download from each other. If set up port forwarding and correctly configure your firewall or router, ShareZilla will be able to pass through it, and it will no longer interfere with your downloading experience.

What is the port I need to configure on my router?

First you need to forward incoming connections using TCP or UDP protocol on the port ShareZilla is listening on. Often this is 6346, but it is important to check the settings. To find out which port ShareZilla is using, open Tools > ShareZilla Settings and go to the Internet > Connection. On the right you’ll see a field that says Port; this is the port that ShareZilla is using. You can change it, if you like, to any number between 2000 and 65535, but always keep in mind: never use the same port for ShareZilla in several computers behind the same Router, as this can cause conflicts and always make sure the port you have chosen does not create a conflict with a port used by other application on your network.

If you change the port, please remember to restart the program, so that the change can properly take effect.

I am getting few or no search results

The first thing you need to do is make sure you are connected to at least one network. Then check you have a properly configured port forward and that firewall or router in not interfering with.

Also remember to use simple search terms in order to broaden your search. If you use too exact keywords, there will be few or almost no results. Please bear in mind the Gnutella network relies only on users who share their files. If the file you are searching is not shared, it will not be returned in the search results.

When I try to download a file it says Searching (No Sources)

This means the application does not have any known sources for download to begin, so ShareZilla is searching all connected P2P networks for new sources. Once sources are found, the download will start automatically. Keep in mind ShareZilla searches for sources automatically, however you can speed up the process using the Find More Sources command. Unfortunately in many cases there may be no users online who have the file you are looking for and you can only wait for someone to come online.

Ca I set a bandwidth limit for uploads and downloads?

Yes, you can limit your bandwidth in ShareZilla. Simply go to Tools > ShareZilla setting > Internet and set limits under bandwidth limit. Make sure you use KB for Kilobytes and Kb for Kilobits. While in Power mode you can use the bandwidth bar to adjust incoming/outgoing bandwidth with your mouse.

Does the software offer any security features?

Our software employs many methods of filtering. ShareZilla can block files based on the IP address advertising them, based on the content of the filename, and based on the hash of the file. The software also comes equipped with an adult filter that can be enabled to stop search result for adult content. The adult content filter can be found under: Tools > ShareZilla Settings > General > Search > Filter Adult Content From Searches.

For any other issues you might have, do not hesitate to contact our technical support team at